For Technical Service, you can contact our office at 630 616 5400 during regular business hours. Our email service@greenboxamerica.com is always available.
Our Certified Refrigeration Technicians can help you diagnose and troubleshot through the phone. Please, make sure you have the Model and Serial Number of the unit.
We have available for download equipment Operation and Installation Manuals. Please, provide us with the information listed below:
Equipment Manuals:
AC Series
Cap Cooler Series
DC Series
MC Series
MD Series
MEC Series
Microbox Series
Minibox Series
MR Series
Multi Series
MV Series
PB Series
Roto Series
SG Series
SH/SM Series
TB Series
UNI/TWIN Series
UTA Series
General Manuals:
Refrigerant Specifications Sheets
Water Requirements
iC3 Technology
Engineering:
Green Box can provide you with the original Systems Drawings and Layouts for your system. We do have all the engineering data available for your reference.
For any Warranty issues, please contact us before any work is done to the machine. We will assign you a Warranty Work Number, so you do not get charged for it. For any maintenance or service to our units thereafter, please contact us for support.
Online Forms: All information received is considered strictly confidential and will not be disclosed.